The British Gas Energy Trust, an independent charity funded by British Gas, was set up to support individuals and families who are struggling to pay their bills, regardless of energy provider.
The Trust currently offers two funds to British Gas customers living in England, Scotland or Wales:
- Individuals and Families Fund
- British Gas Energy Support Fund
Both are intended to tackle fuel poverty by clearing the energy debts of struggling households and respond to the ongoing cost-of-living crisis.
It should be noted that the Trust does not award cash payments, rather it will credit the householder's energy account:
Individual and Families Fund will cover arrears of between:
- Pre-payment customers must owe between £50 - £1,700 in energy debt.
- Credit account customers must owe between £250 - £1,700 outstanding in debt.
British Gas Energy Support Fund will cover arrears of between £250 and £2,000.
- Pre-payment customers must owe between £50 and £2,000 in energy debt.
- Credit account customers must owe between £250 and £2,000 outstanding in debt.
Applicants must have received money advice/guidance within the last six month.
British Gas Energy Trust is interested in funding applications where the applicant can show a sustainable position moving forward.
Please note the Trust may close the application portal with little or no notice once the funds have been expended.
Applications are currently taking four to six weeks to be processed.